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Assuming the CTO is appointed by the beginning of the Obama administration, on January 21 he or she should conduct a video conference call, or at least release a video on his or her YouTube channel, in which he or she discusses the role of the new office and other IT-related offices in the White House and OMB. Staff anxiety can run high during transitions. So the sooner the CTO communicates with the IT staff including CIOs, CTOs, and security and privacy officers, the better. She should outline high-level priorities and conduct a virtual listening tour by offering the IT community an opportunity to submit best practices and ideas for making the priorities reality.