The Department of Veterans Affairs has a huge mandate – to provide healthcare, benefits, and services to support the nation’s nearly 20 million veterans. In these extremely trying times, VA has met the health crisis with a remarkable expansion of IT-driven patient care capabilities, thanks to modernization of key underlying service architectures. VA innovated to outpace service demand during the coronavirus pandemic and as a result:

  • Expanded telehealth capacity tenfold
  • Increased telework capability
  • Improved data analysis in its business intelligence unit
  • Enhanced digital experience information and applications on VA.gov

On Wednesday, December 16 at 1:30 p.m. EST we heard from VA’s CIO Jim Gfrerer, who shared how the VA prepared for unprecedented demand and continues on the modernization fast track.

December 16, 2020
1:30 pm – 2:15 pm EST

Speakers

Alboum
ServiceNow
Nicole Burdette
MeriTalk
Gfrerer
Department of Veterans Affairs
Schwartz
ThunderCat Technology
ServiceNow
Thundercat

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Monica Murphy
703-883-9000 ext. 110