Aug 22, 2022
MerITocracy Moments: U.S. Digital Service’s Mina Hsiang

Innovation paves the way to better citizen services. In this MerITocracy Moments episode, Mina Hsiang, administrator for the U.S. Digital Service, discusses how the combination of technology and creative thinking leads to the thoughtful innovations needed to meet agency missions and support a better, more holistic customer experience.