Empowering the Citizen

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Demo Station Breakout

Experience IBM Watson
Discover how IBM Watson can help your agency meet growing citizen expectations. Based on a government agency scenario, walk through an interactive form process, experience Watson search capability and the hand-off from Watson to a live agent chat.

Engage with Genesys
Learn how Genesys technology can connect citizens to services through multiple synchronized channels (web, voice, self-service, social media, chat, email, text). Genesys will demonstrate the latest solutions designed to engage citizens and deliver seamless omni-channel interactions.

Event Details
City Club of Washington
555 13th St NW
Washington, D.C. 20004
Please contact Taylor Starkman at tstarkman@meritalk.com or 703-883-9000 ext. 101, should you have any questions.