The COVID-19 pandemic has influenced the way agencies function, and forced many to redefine what it means to be connected and modernize for mission success. […]

When agencies began full-scale telework earlier this year, many were not anticipating it would evolve into a long-term workplace strategy. However, in the wake of COVID-19, recent calculations estimate $11 billion in Federal cost-savings per year due to telework, as well as a 15 percent increase in productivity. Agencies are determining how they can continue to modernize – and therefore optimize – to support greater efficiency into the future. […]