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Jun 23, 2022 | 1:56 pm

VA Piloting Courses for its New Customer Experience Institute

Jun 23, 2022 | 1:56 pm

The Department of Veterans Affairs (VA) is currently piloting customer experience (CX) courses within its agency for its new Customer Experience Institute (CXi), a VA official said at a June 22 FCW and Carahsoft event. […]

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