Federal IT leaders discussed the opportunity to share applications across government to reduce duplicative efforts and costs, and improve employee and customer experiences at ServiceNow’s Knowledge 2019 Conference. […]

One of the biggest hurdles to Federal agency adoption of Technology Business Management (TBM) practices may be the degree of cultural change necessary to get everyone – including IT, finance, and top leadership – on board for the effort, said Ken Rogers, deputy CIO at the State Department, on Wednesday, May 15, at the Apptio Federal TBM Summit. […]