The Fifth Annual Service to the Citizen Awards program honored five Federal government and private sector leaders on Sept. 16 at the Mayflower Hotel in Washington, D.C., for driving positive change in the delivery of government services to benefit all citizens. […]

Machine learning AI modernization

The Social Security Advisory Board (SSAB), an independent agency tasked with advising the President, Congress, and the Social Security Administration (SSA), announced the creation of an expert panel of experienced leaders in the Federal IT community to review SSA’s IT modernization efforts. […]

A new award program, that recognizes Federal agencies that turn citizens’ frowns upside down, debuts in May. The Service to the Citizens awards, founded by Martha Dorris, everybody’s favorite former govie and a lady that always makes me smile, honors Feds for service to citizens and citizen experience breakthroughs. […]

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