With the Biden administration taking office Jan. 20, the Federal CIO Council has named acting CIOs at five of the seven agencies where the position is helmed by political appointees who are obliged to step down at the end of presidential administrations. […]

The three biggest linchpins for the Department of State’s successful implementation of telework across the enterprise each involve longer-term IT investments that the agency was able to make prior to the coronavirus pandemic, and each of those investments has paid big dividends in agency performance since March. […]

The Department of State was already moving toward accelerated IT modernization in 2019, but the sudden onset of the coronavirus pandemic hastened those efforts and changed the department’s culture in the process, the agency’s CIO said this week. […]

Time and again during the COVID-19 pandemic, Federal IT has proven its value as a vital service-delivery lifeline between government and citizens. MeriTalk is chronicling the untold stories and lessons of Federal IT success as the nation takes its first steps toward recovery. In this chapter of CIO Crossroads, we explore the State Department’s accelerated IT modernization journey in the midst of the storm. […]