Customer experience CX-min

President Biden released an executive order (EO) today with requirements for 17 different Federal agencies to make customer experience (CX) improvements across 36 areas. The order as a whole broadly focuses on ways Federal government agencies can create more seamless interactions with the public, Federal officials said on a press call explaining the White House directive. […]

OMB
Budget Federal spending

President Biden’s nominee to lead the Office of Management and Budget (OMB) Neera Tanden faced her second confirmation hearing today, this time in front of the Senate Budget Committee. The hearing follows her confirmation hearing Feb. 9 in front of the Senate Committee on Homeland Security and Governmental Affairs. […]

Senate hearing Congressional-min
Biden

President-elect Joe Biden is continuing to establish top leadership for the incoming administration by announcing plans to nominate key members of his economic team, including Neera Tanden as Director of the Office of Management and Budget (OMB). […]

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