With vaccines rolling out full steam ahead in the United States, Federal agencies can use enterprise service management platforms to manage the remote workforce and processes to prepare personnel and facilities for a safe return, industry experts shared at ServiceNow’s 2021 Federal Forum. […]

The U.S. Department of State streamlined workflows and accelerated application development timelines with a cloud-based service management solution to support the needs of a remote workforce during the coronavirus pandemic. […]

Federal IT leaders discussed how to build mission resiliency and deliver exceptional experiences for employees and citizens by adapting their tools, people, and processes at ServiceNow’s 2021 Federal Forum on March 9. […]

Industry leaders showcased how enterprise workflow management is solving government’s toughest challenges and making an impact beyond IT at ServiceNow’s 2021 Federal Forum kick-off. […]

IT leaders shared lessons learned from navigating one of the most challenging and important efforts in recent history – managing COVID-19 vaccine distribution and development – at the ServiceNow 2021 Federal Forum. […]

Department of Health and Human Services (HHS) officials discussed the significance of taking a “people first” mentality as the Federal government pursues modernization goals, at the 2021 ServiceNow Federal Forum. […]

Members of Congress explored the importance of racial and gender equity in the workplace, as well as how the private and public sectors can help the Federal government modernize technology during the ServiceNow 2021 Federal Forum. […]