The Partnership for Public Service announced nine award winners of The Samuel J. Heyman Award, known as the Sammies. The winners will be celebrated at a gala on Tuesday evening, including the digital service team at the Department of Veterans Affairs (VA). […]

The Veterans Health Administration has for the first time acknowledged publicly that software problems with its Online Health Care Application on Vets.gov caused tens of thousands of veteran applications to be locked or lost in the process, forcing the agency to disable the app and pay employees overtime to manually work through the applications. […]

A software upgrade gone wrong caused widespread system outages across the Veterans Affairs Department, officials confirmed Tuesday. The agency’s main website, VA.gov, as well as Vets.gov, associated websites, and apps were temporarily affected, a VA spokesperson told MeriTalk. […]