The adoption of robotic process automation (RPA) technologies in business and management areas of the Defense Department (DoD) is “catching fire,” and RPA is firming up to become a gateway for the use of more sophisticated technologies such as artificial intelligence, a DoD official said on Oct. 26 at an online event organized by FCW. […]

As robotic process automation (RPA) enters the Federal enterprise, determining uses for attended and unattended automation has become an increasingly important to agency officials. […]

Erica Thomas, a robotic process automation (RPA) Program Manager at the Department of Defense (DoD), said Oct. 21 that efforts to deploy RPA technologies in financial accounting systems are providing a boost in the morale of agency employees who are being freed from performing repetitive tasks. […]