The Social Security Administration (SSA) is taking steps to overhaul and restructure its Office of Systems – which has served as the main arm of SSA’s IT apparatus – to realign the agency’s IT management focus around a new Office of the Chief Information Officer, an agency official confirmed. […]

During a House Ways and Means subcommittee hearing on May 24, officials from the Social Security Administration (SSA) testified before the committee on some of the actions they have undertaken to combat online identity fraud. […]

The Social Security Administration (SSA) is focusing its IT modernization efforts on making its benefits claim systems more accessible online, the agency’s Deputy Chief Information Officer (CIO) Patrick Newbold, said on Feb. 21. […]

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Data scientists working for the Pandemic Response Accountability Committee (PRAC) data scientists said they have identified more than $5.4 billion in potentially fraudulent loans issued under Federal government relief programs that were obtained by crooks using 69,323 stolen or fraudulent Social Security Numbers (SSNs). […]

In the waning days of 2022 and with a Federal government newly focused on customer experience improvements, it’s mostly taken as a given that major financial benefit programs should have an online application portal that works for everyone. […]

The Social Security Administration (SSA) has appointed Timothy Amerson deputy associate commissioner and deputy chief information security officer (CISO) for the agency’s office of Information security, Amerson announced via his LinkedIn page. […]

IRS

The Treasury Inspector General for Tax Administration (TIGTA) has identified concerns with IRS payment programs including inaccurate assessment of risk for the U.S. Coronavirus Economic Impact Payment program, the Sick and Paid Family Leave, Credit and the Employee Retention Tax Credit, along with self-employment income reporting to the Social Security Administration (SSA). […]

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The Social Security Administration (SSA) has implemented four of the seven open priority recommendations that the Government Accountability Office (GAO) identified in April 2020, including updating systems and establishing a risk management framework. […]

While legislation from 2018 sought to have the Social Security Administration (SSA) enter into agreements with states to share and match SSA and child welfare data, a Government Accountability Office (GAO) survey has found that some state child welfare agencies are identifing challenges to participating in these data exchanges. […]

The Social Security Administration (SSA) is seeking input on evidence-building activities to inform SSA priorities – including priorities of the Biden administration – as well as input on future projects to advance SSA’s mission. […]

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With the Biden administration taking office Jan. 20, the Federal CIO Council has named acting CIOs at five of the seven agencies where the position is helmed by political appointees who are obliged to step down at the end of presidential administrations. […]

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The Social Security Administration (SSA) is in the midst of an IT modernization plan that has made progress within the agency, but a new report from the Social Security Advisory Board’s (SSAB’s) Information Technology Systems Expert Panel pulls from prior efforts and outside expertise to offer suggestions on how SSA can improve its efforts. […]

In a pivot to focus on IT modernization, the Social Security Administration (SSA) is embracing agile development with much success, according to a Government Accountability Office (GAO) report released August 31.  The government watchdog agency said, however, that the agency would benefit from more clarity about the role of contracting officials in the new model.  […]

Cost-of-Living-Adjustments (COLAs) from Federal retirement programs, such as Social Security are based on consumer price indexes (CPI) produced by the Bureau of Labor Statistics (BLS), however, the agency hasn’t evaluated whether its data accurately reflects what certain groups pay, purchase, and shop. […]

ICAM

The Social Security Administration (SSA) is seeking information to establish a Customer Identity Credential and Access Management (ICAM) Solution to authenticate external users. […]

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Cybersecurity

The Government Accountability Office (GAO) made several recommendations to the Office of Management and Budget (OMB) and others to improve coordination of cybersecurity requirements among Federal agencies to protect data shared with state government agencies. […]

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MetTel, formerly known as the Manhattan Telecommunications Corporation, won a $253.5 million enterprise infrastructure solutions (EIS) task order with the Social Security Administration (SSA) Feb. 4 for telecommunications services. […]

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A FISMA audit found problems with both phishing and data exfiltration at the Social Security Administration (SSA), according to two report summaries released December 4 by the agency’s inspector general. […]

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