The Social Security Administration (SSA) said this week it is clearing key milestones in its ongoing efforts to improve customer service, driven by technology enhancements to the agency’s phone platform and website. […]
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Frank Bisignano
Frank Bisignano, the newly confirmed commissioner of the Social Security Administration (SSA), told lawmakers on Wednesday afternoon that his agency is keeping Americans’ sensitive data safe, and he laid out the agency’s technology agenda to improve customer service. […]