A new update to the Sharing Quality Services cross-agency priority (CAP) goal, released June 20, lays out the timeline for the currently designated quality services management offices (QSMOs), and hints at three more areas for the new, centralized approach to shared services. […]

With technology enabling advances in human resources, HR departments can’t just toss their requirements over to the CIO’s office; they need to work with IT to take charge of technology projects, said Roland Edwards, deputy chief human capital officer (CHCO) at the Department of Homeland Security (DHS). […]

The United States Agency for International Development (USAID) is deploying enterprise-wide self-service HR, helping to keep USAID’s 11,000 employees focused on delivering humanitarian aid on a global scale. […]