The White House’s Office of Management and Budget (OMB) issued the final draft of its President’s Management Agenda (PMA) Learning Agenda today in an effort to address critical management learning gaps across government. […]

Priority number one in the President’s Management Agenda (PMA) is to strengthen and empower the Federal workforce, said one of the prime movers of that effort today. […]

President Biden released an executive order (EO) today with requirements for 17 different Federal agencies to make customer experience (CX) improvements across 36 areas. The order as a whole broadly focuses on ways Federal government agencies can create more seamless interactions with the public, Federal officials said on a press call explaining the White House directive. […]

The Biden-Harris administration’s just-released “vision” statement for the President’s Management Agenda (PMA) sets broad goals to overhaul how the government recruits and retains its workforce, harnesses technology to provide citizens with better digital services and undertakes acquisitions in a way that provides advantages to the domestic economy. […]