The General Services Administration’s (GSA) robotic process automation (RPA) program has helped the agency to reduce repetitive administrative tasks, but a new report from the GSA Office of Inspector General (OIG) finds that the security of the program needs significant improvement. […]

Two and a half years ago, the U.S. Coast Guard (USCG) embarked on a journey to leverage robotic process automation (RPA) technologies to streamline processes, improve workforce performance, and enhance efficiency. […]

To become more efficient and effective in their operations, many Federal agencies have begun to adopt new robotic process automation (RPA) processes. However, concerns remain on the adoption of RPA, Federal officials said during a Brookings Institute webinar on November 16. […]

The adoption of robotic process automation (RPA) technologies in business and management areas of the Defense Department (DoD) is “catching fire,” and RPA is firming up to become a gateway for the use of more sophisticated technologies such as artificial intelligence, a DoD official said on Oct. 26 at an online event organized by FCW. […]

Robotic Process Automation (RPA) has gone in just a few short years from a few scattered pilot projects to an essential tool deployed by dozens of agencies. In the process, Federal agency IT leaders have found that automation at scale comes with challenges, and they shared some of their best practices for and lessons learned for integrating RPA into existing systems at an FCW virtual workshop on October 26. […]

The General Services Administration’s (GSA) Alliant 2 Governmentwide Acquisition Contract (GWAC) has had a lot of success in providing IT solutions to both Federal agencies and industry, and GSA experts said today they expect to see increased AI and automation tech going forward. […]

At the heart of artificial intelligence (AI), robotic process automation (RPA), and other emerging technology implementation for the Department of Energy (DoE), National Science Foundation, and General Services Administration is sharing innovation, considering change management, and understand the business problems at hand, experts from the organizations said today. […]

The Federal government has made swift progress in ramping up the use of robotic process automation (RPA) technologies over the past year-plus, and has set the stage to rapidly increase RPA adoption going forward, a senior General Services Administration (GSA) official said today. […]

The Federal government is responsible for maintaining some very mature artificial intelligence (AI) models and many agencies are exploring AI pilot projects, with few projects in-between – but COVID has pushed agencies to advance their efforts, Federal officials noted in a discussion on AI. […]

As robotic process automation (RPA) enters the Federal enterprise, determining uses for attended and unattended automation has become an increasingly important to agency officials. […]

The Department of Defense’s (DoD) Defense Innovation Unit (DIU) is seeking machine learning (ML) solutions to help boost its existing robotic process automation (RPA) tools. […]

The Office of Personnel Management (OPM), in a just-issued human capital review (HCR) report covering 2019, emphasized hiring and retention obstacles for employees in STEM fields, and how to strategically develop the workforce and close the skills gap. […]

The General Services Administration (GSA) has announced initial publication of its Federal Robotic Process Automation (RPA) Program Playbook that aims to assist agencies in establishing new RPA programs, and provide guidance for existing programs. […]

Federal artificial intelligence (AI) technology leaders agreed today that a human-centered approach to data management and automation generates stakeholder buy-in and improves agencywide perceptions of AI projects. […]

Bill James, Deputy Assistant Secretary for DevOps at the Department of Veterans Affairs, discussed the use and impact of robotic process automation (RPA) technology on Nov. 20, and spoke in favor of vesting practical management of RPA applications with the line employees whose jobs the technology will impact the most. […]

Federal IT officials from a diverse range of agencies said on Oct. 29 they are taking initial steps to employ robotic process automation (RPA) and artificial intelligence (AI) technologies to streamline workflows, and expressed optimism that the technologies will make a big difference in agency efficiency over the next few years. […]

The Department of Veterans Affairs (VA) is looking at robotic process automation (RPA) technologies to help with determination of responsibility in agency IT contracts, according to a request for information released November 1. Responses are due by November 15. […]

When thinking about robotic process automation (RPA), one might imagine advanced robotics assuming job functions alongside Tony Stark (of Marvel Comics Iron Man fame) in a lab, but the National Science Foundation (NSF) wants agencies to think of RPA as more of a software management project. […]

The Department of Defense (DoD) is steadily integrating robotic process automation (RPA) agency-wide through interdepartmental collaborations. […]

The General Services Administration’s (GSA) chief financial officer said today that adoption of robotic process automation (RPA) technologies across Federal agencies is helping to reduce manual tasks performed by the Federal workforce, but without the worrisome byproduct of trimming Federal government jobs. […]

Erica Thomas, a robotic process automation (RPA) Program Manager at the Department of Defense (DoD), said Oct. 21 that efforts to deploy RPA technologies in financial accounting systems are providing a boost in the morale of agency employees who are being freed from performing repetitive tasks. […]

The General Services Administration (GSA) recommends that agencies use IT Schedule 70 to procure solutions to implement Technology Business Management (TBM) practices – including advanced tools like artificial intelligence (AI) and robotics process automation (RPA) – alongside IT financial management solutions. […]

Gary Washington, CIO at the Department of Agriculture (USDA), spoke enthusiastically today about the agency’s ongoing approach to emerging technologies – including robotic process automation (RPA), artificial intelligence (AI), and blockchain – and said the technologies have the potential to become “a very large part of our future.” […]

Representatives from different Federal agencies at ACT-IAC’s Emerging Technology Forum today said that they are leveraging artificial intelligence (AI), robotic process automation (RPA), quantum computing, blockchain, and other emerging technologies to make strides in their work. […]

The Office of Personnel Management (OPM) released several resources to help agencies implement workforce reskilling efforts as technologies like robotic process automation (RPA) and artificial intelligence (AI) take on more tasks in the Federal government. […]

Anil Cheriyan, head of the General Services Administration’s (GSA’s) Technology Transformation Services unit (TTS), shared details today on his office’s new work in the areas of robotic process automation (RPA) and identity proofing. […]

As robotic process automation (RPA) takes root in the Federal government, a conservative approach on security and authority to operate certifications (ATOs) from agency IT organizations can be a roadblock to the adoption of RPA, said Gerard Badorrek, CFO at the General Services Administration. […]

The Department of Veterans Affairs (VA) doesn’t have any current plans to utilize artificial intelligence in its operations, but mostly because it hasn’t yet found a practical use for the technology. […]

Federal CIO Suzette Kent emphasized in an address today to tech-sector officials the importance of scaling, sustaining, and “industrializing” technology advancements notched by the Federal government including those featured in the President’s Management Agenda (PMA) issued one year ago. […]

The General Services Administration (GSA) announced its launch of a robotic process automation (RPA) community of practice (CoP) this week to prepare Federal agencies to maximize their utilization of emerging RPA technologies. […]