Tracy Barnes, chief information officer (CIO) for the state of Indiana, said the use of artificial  intelligence (AI) and machine learning (ML) technologies are a crucial component of the state’s automation strategy. Employing the latest automation tech, he said, helps the state punch above its weight in the continuing battle to protect networks and data against cyberattacks. […]

Automation tools are helping state chief information officers (CIOs) drive more efficiency in government operations and advance citizen service delivery, according to state and local government experts. […]

Now that the Federal government, via the Department of Labor (DoL), has signed up to put $2 billion of stimulus-related funding into shoring up beleaguered state unemployment insurance (UI) systems overpowered by the jobless claim surge due to coronavirus pandemic, Federal and state officials discussed how those efforts will roll out during a panel discussion at MeriTalk’s State Tech Vision virtual program on September 15. […]

Rep. Gerry Connolly, D-Va. – long a prime mover in Congress for improving Federal IT operations – said at MeriTalk’s State Tech Vision virtual program on September 15 that he plans to push two key pieces of legislation this year that aim to help state and local governments improve their own IT capabilities. […]

State and local government rely heavily on Federal funding sources to advance their IT goals even in the best of times, and government and industry experts explained at MeriTalk’s State Tech Vision virtual program how expanded Federal government funding streams during the pandemic era can work to help pay for traditional assistance for social service and healthcare applications, plus IT modernization efforts targeted by Washington. […]