Federal agencies are not consistently evaluating the impact of telework on their ability to provide services, said the Government Accountability Office (GAO) in a new report issued on Nov. 22. […]

The Department of Veterans Affairs (VA) told members of Congress on Thursday that it has “80 percent” confidence that the agency will meet its goals and newly updated budget under the Digital GI Bill (DGIB) program – an IT modernization project that aims to improve the education benefits processing system. […]

The Department of Veterans Affairs (VA) Office of Inspector General (OIG) issued a new report on Aug. 28 that reveals that poor planning by the Veterans Benefits Administration (VBA) in an IT modernization project led to significant delays and more than doubled the original contract cost. […]

The Department of Veteran Affairs (VA) was served a management advisory memorandum from the VA Office of the Inspector General (OIG) due to faulty electronic systems that improperly collected debt, according to a report released on September 7. […]

The Department of Veterans Affairs (VA) did not set an adequate level of access controls for its Beneficiary Fiduciary Field System (BFFS), which put personally identifiable information (PII) and personal health information (PHI) at risk, according to a report released September 12 by VA’s Office of the Inspector General (OIG). […]

Veterans submitted 3,000 benefits compensation claims using the Department of Veterans Affairs’ (VA’s) new Disability Compensation Claim Tool in the first month of the tool’s launch and have reported positive experiences using it, the VA announced in a June 13 news release. […]

The Department of Veteran Affairs’ (VA’s) Veterans Benefits Administration (VBA) failure to modify its electronic systems to fully support the Forever GI Bill hampered efforts to implement the law early in the process and continue to the present day, according to a VA Office of the Inspector General (OIG) report released today. […]