Army

The U.S. Army is looking to hybrid and multi-cloud solutions so that it can move data and workloads seamlessly across clouds to achieve “data liquidity,” according to Young Bang, the principal deputy assistant secretary of the Army (ASA) for acquisitions, logistics and technology (ALT). […]

VA Deputy Secretary Donald Remy, DHS Deputy Secretary John Tien

The COVID-19 pandemic forced the Federal government to make a lot of fast changes that helped agencies to build a more resilient government, according to deputy secretaries at the Departments of Veterans Affairs (VA) and Homeland Security (DHS). […]

Rep. Mark Green

Rep. Mark Green, R-Tenn., chairman of the House Homeland Security Committee, today pledged that his committee will conduct tough oversight of the Cybersecurity and Infrastructure Security Agency (CISA) to ensure that the agency “responsibly” carries out its mission without branching into excessive regulation. […]

Raj Iyer
ServiceNow Fed Forum, DEIA panel
Sue Gordon

Federal agencies at all levels are undergoing digital transformations to meet their missions more effectively. However, a large part of being successful in this journey requires the people within the organization to be on board and adapt to the technology changes made, Federal IT leaders said during ServiceNow Federal Forum 2022 on Mar. 10. […]

Cloud security provider Zscaler and digital workflow service provider ServiceNow have announced new service integrations that the companies said will give joint customers improved visibility and data security for cloud data protection and security incident response. […]

innovation

In response to a sharp spike in IT services and cybersecurity demands for a dispersed workforce, President Joe Biden made Federal technology modernization one of his early priorities, citing the need to upgrade Federal IT as “an urgent national security issue.” […]

Innovation

MeriTalk recently connected with ServiceNow’s Bob Osborn, Chief Technology Officer, Global Governments, to explore how Federal IT leaders are anticipating and avoiding IT outages that impact employee and citizen services. […]

COVID-19 vaccine

Digital workflow software provider ServiceNow is working with state and foreign governments to help speed up their coronavirus vaccination efforts, and is targeting Federal government organizations for the same services as they roll out more aggressive steps to boost vaccination rates. […]

Power of Prediction

ServiceNow is seeing strong demand for a lineup of free apps the company began offering last week that can help its customers – and any other government agency or company – manage emergency response workflows in the midst of the COVID-19 coronavirus pandemic, a senior ServiceNow official said this week. […]

The desire to make the employees of the Central Intelligence Agency (CIA) more efficient in their work led to the creation of a Robotics Process Automation Center of Excellence, explained Pam Dempsey, the center’s lead. […]

ServiceNow Federal Forum
Machine learning AI modernization

As we all know too well, eighty cents of every Federal IT dollar still supports legacy IT.  Agencies miss opportunities to innovate – and more. A 2019 GAO study recognized a few of the consequences of keeping legacy systems on life support, including security risks, unmet mission needs, staffing issues, and increased costs. Worse, the […]

In the last year, cybersecurity spending rose by 24 percent, but cyberattacks increased by 17 percent, according to a report from ServiceNow released Oct. 29. […]

NIST
Navy seal
National Geospatial-Intelligence Agency (NGA)
Cyber workforce people

The transition from military duty to civilian life can be difficult even in the best of circumstances. The ServiceNow Veterans Program aims to ease that passage and put veterans and their spouses in the driver’s seat of careers in the IT sector. […]

capitol washington dc senate house congress-min

House Speaker Nancy Pelosi, D-Calif., on Tuesday released the Democratic roster for the Select Committee on the Modernization of Congress, which was created as part of a House Rules package adopted earlier this month when Democratic leadership took over in the House. Minority Leader Kevin McCarthy, R-Calif., has not yet named the committee’s Republican members. […]

VA

The U.S. Department of Veterans Affairs’ (VA) technology budget is vast. At just over $4 billion, it exceeds most Federal agencies’ technology budgets, and in some cases, dwarfs entire operational budgets. […]

Reports like December’s White House IT Modernization Report sometimes seem like they impose requirements on agencies from above. Speaking at the ServiceNow Federal Forum in February, Danielle Metz, a policy advisor at DoD Office of Science and Tech Policy and contributor to the Modernization Report, gave us a look inside the kitchen to see how these reports come together. […]

Cars and IT seem to be in disparate categories, but ServiceNow may have come up the IT Operations equivalent of Uber. They’re changing the model for IT operations, and simplifying complicated processes into a single platform to streamline user experience. […]

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